Tracy Haughie
646 Se. Degan Dr
Port St. Lucie, FL 34983
Tel. (772) 204-6291
Email: tracyshd@yahoo.com
Summary of Qualifications
Highly organized and detail oriented Customer Service/Sales Representative with strong communication, interpersonal, and problem solving skills.
Dedicated and focused: able to prioritize and complete tasks while utilizing analytical, organizational, and time management skills.
Consistently demonstrate a dedication to excellence in customer service.
Professional Experience
Jun 2009 Marathon-7 elevin
Sep 2009 cashier
1 Provide excellent customer service to all patrons.
Handle all cash and credit card transactions.
Balanced cash draw at close of shift.
Managed stock replenishment.
Mar 2008 Bev Smith Toyota and Scion
Aug 2008 Automotive Sales Representative
Discuss customers' needs and advise them on the most suitable vehicle.
Arrange test-drives.
Negotiate the sale price of vehicles, including any 'trade-in' price for customers' old cars.
Work out finance arrangements, which may include cash payments or a car loan.
Highlight additional products to customers, such as accessories or after-sales service.
Complete associated paperwork and pre-delivery inspections.
Update stock lists, placing orders for new cars from manufacturers and buying in used cars.
Jan 2008 Expert Sales and Service Corporation
Mar 2008 Telephone Sales
Heavy phone sales for air conditioning maintenance agreements.
Assist customers with issues and questions regarding their service.
Appointment setting for technicians.
May 2004 Southeastern Printing
Aug 2004 Pre-Press Operator
Use of variety of graphic design applications.
Work with multiple projects at the same time.
Print jobs according to the production schedule.
Perform quality checks for every job, before and after printing.
Proof and prepare plates from image setter.
Interact with internal and external customers.
Perform additional responsibilities as required.
Mar 2004 Stuart Fine Foods
May 2004 Cashier
Provide excellent customer service to all patrons.
Handle all cash and credit card transactions.
Balanced cash draw at close of shift.
Managed stock replenishment.
Feb 2000 Laborers International Union of North America
Mar 2004 Laborer
Extensive training and experience with the following:
o Gathering and moving materials.
o Digging trenches for pipeline.
o Laying 10" pipe from flat bed truck onto skids while stacking properly.
o Grading level of land and returning back to original state.
o Experience with operation of scissor lifts.
Education and Qualifications
Graduated from Flushing High School, Flushing, MI
Michigan International Laborers Training Institute
o Laser Beam Alignment
o Confined Space Entry
o Pipe Laying
o Program Mobilization
o Optimization, Stabilization and Training
Computer Skills
Multi- line telephone system
Microsoft Word
Microsoft Outlook